S&G® Mechanical Lock Operation

Select from one of the topics below for further information on the operation of your Sargent and Greenleaf® Mechanical Lock. If you are having trouble trouble with the operation of your lock contact Superior Safe at 801-377-7199 where someone can assist you.

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    How To Use the S&G Combination Lock

    CAUTION: On rare occasions a combination may shift during shipping. Follow these steps exactly so lockout won’t occur:

    CAUTION: You have a safe that has a LEVER on the bottom of the door that needs to be pushed up to extend the bolts when the door is open.


    • If your safe has a key lock, unlock with key.
    • Turn dial to right until it stops.
    • Retract bolts by turning the handle clockwise to OPEN DOOR BEFORE TURNING DIAL.
    • Open the door 90 degrees, extend bolts to the locked position and try combination with the door open.
    • Try the combination three times with the door open to get familiar with the lock before closing.




    If it doesn’t, leave safe open and contact dealer.

    (Some models are not provided with key locks. Remove tape from dial, turn dial to the right until it stops. Follow above instruction.)



    How To Open Your Superior Safe

    Always count the number of times the number passes the opening index, not the number of revolutions you turn the dial.


    • Turn the dial counterclockwise (left) at least four times and stop on (1st number)at the opening index.
    • Turn the dial clockwise (right) stopping on (2nd number) the third time you see this number at the opening index.
    • Turn the dial counterclockwise (left) stopping on (3rd number) the second time you see this number at the opening index.
    • Turn the dial clockwise (right) until the dial completely stops at about 87. You will feel some resistance about 97, keep turning until the dial completely stops. Turn the safe handle clockwise to retract the locking pins.


    To lock your safe, your pins must be fully extended. The dial must be turned counterclockwise at least four times to completely scramble your combination. If you experience any problems of have any questions, please contact your dealer.

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The Superior Promise

Superior Safe Company confidently makes the claim, “A Step Above the Rest.”  This is not a sales slogan, but rather our pledge to you. We stand behind this statement with our guarantee, “If you can find a better safe for less cost, Superior Safe will refund your money in full.”  We define better to mean: level of security, fire protection, quality of finish and workmanship. This guarantee is good for one year following your purchase.

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